 50 sales representatives + 20 customer service personnel, responding within 24 hours.
 Communicate and confirm whether East Color can meet client requirements and create  Value. Proceed to the next step upon confirmed alignment.

 6 professional designers, design timeline: 5-15 days.
 Communicate and confirm project initiation, design proposals, finalize 3D renderings, and  Evaluate pricing against client budgets.

80 professional engineers.
 Prototype sample: 1-3 days
 Digital proof: 3-4 days
 Color sample: 5-7 days
Finalize design drafts, confirm structure, materials, production techniques, unit pricing, sampling timeline, and quality expectations.

 1,500 production staff across 4 manufacturing bases (Dongguan, China; Yunfu, China; Vietnam; Indonesia).
 Automatically recommend optimal production location (considering tariffs, timelines, and technical compatibility) to ensure delivery and client rights.
 Confirm order details, sample standards, quality inspection criteria, delivery locations, and timelines.

 Full laboratory support for raw material inspection, in-process checks, and finished product testing.
 Support client-side inspections and third-party verification (e.g., SGS/BV) via online or final inspections.

 Domestic drop shipping
 International EXW, FOB, or DDP door-to-door tax-paid delivery.

 Quality team investigation within 48 hours, collaborating with clients on solutions.